Privacy Policy

Effective Date: 4 July 2026 (Originally published 23 February 2026; amended to add third-party tracking and cookie consent disclosures)

TOXTEST WISE (PTY) LTD, trading as Test Wise, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Company Information

  • Registered Name: TOXTEST WISE (PTY) LTD
  • Trading Name: Test Wise
  • Registration Number: 2026 / 108168 / 07
  • Enterprise Type: Private Company
  • Business Start Date: 05 February 2026
  • Address of Registered Office: 22 Mallory Road, Hilton, Kwa-Zulu Natal, 3245, South Africa
  • Financial Year End: February

2. Information We Collect

We may collect the following types of personal information:

  • Contact information: Name, email address, phone number, and postal address.
  • Account information: Login credentials and account preferences (if applicable).
  • Usage data: Information on how you interact with our website, including IP addresses, browser type, pages visited, referral URLs, and device identifiers collected via cookies and pixels (see Section 8).
  • Other information: Any information you provide voluntarily via forms, emails, or other communications.

3. How We Use Your Information

We use personal information for purposes that include:

  • Providing and improving our services.
  • Responding to inquiries and requests.
  • Sending promotional materials, newsletters, or service updates (only if you opt in).
  • Measuring and improving the performance of our marketing, including advertising delivered through third-party platforms such as Meta (Facebook/Instagram).
  • Complying with legal obligations.
  • Ensuring the security of our systems and users.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data in the following cases:

  • Service providers: Third-party providers who assist with website hosting, email services, or analytics.
  • Advertising and analytics partners: We use Meta Platforms, Inc. (“Meta”) tools, including the Meta Pixel, to measure the effectiveness of our advertising and to understand how visitors interact with our website. Meta acts as an independent data controller/processor for this data in accordance with its own data policy, available at facebook.com/privacy/policy. Where we introduce further analytics or advertising tools (for example, Google Analytics or Google Tag Manager), this Policy will be updated to name those providers before their tags go live.
  • Legal obligations: When required by law, regulation, or legal process.
  • Business transactions: In the event of a merger, acquisition, or sale of assets.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

6. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure.

7. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access and request a copy of the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Withdraw consent for the processing of your personal information.
  • Object to or opt out of processing for direct marketing or advertising purposes, including targeted ads served through third-party platforms.
  • Request deletion of your personal information, where applicable.

To exercise your rights, please contact us at: info@testwise.co.za

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies, including the Meta Pixel, to operate the site, understand how it is used, and measure the performance of our advertising.

We use the following categories of cookies and tracking technologies:

  • Essential cookies: Required for the website to function correctly (e.g., page navigation, form submission, security). These cannot be switched off.
  • Analytics cookies: Help us understand how visitors use the site so we can improve it.
  • Marketing and advertising cookies (including the Meta Pixel): Used by us and third parties such as Meta to measure ad performance and, where you have consented, to show you more relevant advertising on platforms like Facebook and Instagram. These load only after you provide consent through our cookie banner.

When you first visit our website, you will be shown a cookie consent banner allowing you to accept or reject non-essential cookies, including marketing and advertising cookies. You may change your preferences at any time via the cookie settings link in the website footer, or disable cookies directly through your browser settings — though some functionality may be affected. Marketing and advertising cookies will not be set until you have given consent.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Updates to This Policy

We may update this Privacy Policy from time to time, including when we introduce new tracking, analytics, or advertising tools. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

TOXTEST WISE (PTY) LTD Trading as Test Wise 22 Mallory Road, Hilton, Kwa-Zulu Natal, 3245, South Africa Email: info@testwise.co.za Phone: +27 72 631 9095